Accenture plc (ACN) Business
This page reproduces the company's own Item 1 Business text from the linked SEC filing. It is filer text, not grepcent analysis, scoring, or investment advice.
Informational only - not investment advice. See Disclaimer.
Item 1. Business
Overview
Accenture is a business reinvention and technology company. Our ambition is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. Our people bring deep insights across industries and functions, with capabilities spanning strategy, process, operating model, change management, talent, data, technology and AI. We deliver this expertise through consulting, managed services, proprietary assets and platforms, and increasingly, software. We bring innovation and new solutions informed by our experience across industries, enabling us to apply relevant insights, capabilities and leading practices from adjacent sectors to address emerging business challenges and opportunities. We serve more than 9,000 clients and generated revenues of approximately $74 billion in fiscal year 2026.
| Fiscal 2026 Highlights | ||
|---|---|---|
| We serve clients and manage our business through three geographic markets: Americas, EMEA (Europe, Middle East and Africa) and Asia Pacific. These markets bring together all of our Reinvention Services with both local and global talent and solutions. | $74.2B in revenuesOur revenues are derived primarily from Forbes Global 2000 companies, governments and government agencies. Today, we work across every major market with more than 9,000 clients, including the world’s largest companies—approximately three quarters of the Fortune Global 100 and 500—and every G7 government.As of August 31, 2026, we employed approximately 814,000 people. We have long-term relationships and have partnered with 85% of our top 200 commercial clients, and all of the G7, for 20+ years. |
| Fiscal 2026 Investments | ||||
|---|---|---|---|---|
| $4.9B | $1.0B | $1.0B | ||
| across 17 strategic acquisitions | in research and development | in learning and professional development |
During fiscal 2026, we continued to make significant investments—in strategic acquisitions, in research and development (R&D) in our assets, platforms and industry and functional solutions, in patents and pending patents and in attracting, retaining and developing people. These investments help us to further enhance our differentiation and competitiveness in the marketplace. Our disciplined acquisition strategy, which is an engine to fuel organic growth, is focused on scaling our
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business in high-growth areas; deepening our industry and functional capabilities; and expanding into new growth areas. In fiscal 2026, we invested $4.9 billion across 17 strategic acquisitions, $1.0 billion in R&D, and approximately $1.0 billion in learning and professional development, including approximately 46 million training hours.
We use our investment capacity to drive early leadership in areas of growth. For example, our early decision in fiscal 2023 to invest significantly to become a leader in AI with a $3.0 billion three-year investment positioned us to capture this new area of spend for our clients. We also recently announced that we expect to invest at least $1.0 billion over the next five years in AI safety.
Geographic Markets
Our three geographic markets—Americas, EMEA and Asia Pacific—bring together our Reinvention Services in teams, which typically consist of industry and functional experts, AI, data and technology specialists and professionals with local market knowledge and experience, to meet client needs. The geographic markets have primary responsibility for building and sustaining long-term client relationships; bringing together our expertise from around the globe and collaborating across our business to sell and deliver our full range of solutions and services; ensuring client satisfaction; and achieving revenue and profitability objectives.
While we serve clients in locally relevant ways, our global footprint and scale in every major country give us the ability to leverage our experience and people from around the world to accelerate outcomes for our clients.
Our three geographic markets are our reporting segments. The percent of our revenues represented by each market is shown at right.
Reinvention Services
Reinvention Services brings together our ecosystem partner relationships, assets and platforms and our network of businesses, utilizing our Reinvention Partners and Reinvention Engines.
Reinvention Partners
Our seven Reinvention Partners are organized around how our clients operate, make decisions and buy services. Each Reinvention Partner aligns our end-to-end capabilities to a principal enterprise function, buyer or area of the industry value chain. This structure allows us to more easily and repeatably deliver business outcomes, embed the latest developments in data, AI, technology, assets and platforms, and scale reinvention deeper in a function and broader across the enterprise. Our Reinvention Partners increase C-suite access and provide new growth opportunities by focusing on client buyers and the outcomes they need.
Cybersecurity – helps clients reinvent cyber-resilience and value through trust—building defenses, protecting enterprises, managing risk, and enabling the secure adoption of emerging technologies, AI, data, secure AI, cloud and digital platforms.
Digital Core – helps clients reinvent their digital foundations—including technology strategy and architecture, AI, data, cloud, application modernization and management, digital infrastructure, and platform services—to create value at speed and scale.
Finance – helps clients reinvent financial performance and enterprise operations by supporting the CFO agenda, driving best-in-class performance, enabling insights and benchmarking, and transforming finance, accounting, and related processes through AI-powered, cloud-enabled capabilities.
Industry and Enterprise – helps clients reinvent core industry value chains and drive end-to-end, cross-functional reinvention intended to deliver growth and sustained enterprise value. Industry and Enterprise partners on reinvention across industries in Financial Services, Resources, Products, Health & Public Service and Communications, Media & Technology.
Song – helps clients reinvent how they grow by focusing on the end-to-end customer agenda—bringing together customer growth strategy, marketing, sales, service, commerce, design, digital products, AI and data to create customer-led growth.
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Supply Chain and Engineering – helps clients leverage AI, data, digital technologies and deep engineering and manufacturing expertise across product and asset lifecycles to build competitive advantage. This includes redefining how products are designed, engineered, tested, sourced, supplied, manufactured, serviced, returned, and renewed, as well as digitally transforming how capital projects are planned, managed and executed.
Talent – helps clients reinvent how people and organizations work—delivering integrated approaches to leadership, talent and workforce, learning, operating model, change and experience, and HR to accelerate reinvention and equip people to work in new AI-enabled ways.
Reinvention Engines
Through our Reinvention Engines we develop stronger, more specialized skills; AI-enabled ways of delivering services; cutting-edge innovation; automation and some of the most advanced tools and methods. Together, our three Reinvention Engines help Accenture continuously innovate across our global network and bring new capabilities to clients faster.
AI and Data – builds and deepens our AI and data capabilities that enable enterprises to scale AI and realize value in their AI investment through developing cutting-edge AI and data skills and expertise, incubating emerging technologies and frontier AI partnerships, as well as developing AI platforms and assets that embed responsible, human-led AI into reinvented ways of working. It includes our Advanced AI and Data Centers on a global scale, which provide deep expertise and industry-relevant competency to develop, deploy, and continuously improve AI solutions.
Industry and Process – builds industry and process expertise and develops proprietary reinvention methods, AI-enabled ERP approaches, benchmarks, and intelligent operations capabilities. It is powered by our Intelligent Operations Centers and Global Delivery Centers, that are AI enabled and bring deep industry and process expertise to deliver business services at scale for clients.
Technology – builds advanced technology and ecosystem capabilities and related training and develops modern technology stacks through our Accenture Technology Centers, including through the early adoption of emerging technologies, research and development, and investments.
Ecosystem Partner Relationships
Our network of strong ecosystem partnerships, including our key technology partners, is important to our growth. Our partners come to us for help to drive adoption by enterprises, turn their technology into business outcomes and scale the adoption of AI. As the AI and data ecosystem continues to rapidly evolve, we have expanded these relationships and added new AI and data partnerships to expand our capabilities. Our key 18 ecosystem partners represented approximately 65% of fiscal 2026 revenue, with growth outpacing Accenture overall.
Assets and Platforms
We bring industry-specific solutions and services, as well as cross industry expertise, and we leverage our scale and global footprint, innovation capabilities, and strong ecosystem partnerships including our proprietary assets and platforms, such as GenWizard, SynOps and reinvention.AI, to deliver tangible value for our clients.
Network of Businesses
We are investing in a network of businesses focused on attractive growth areas. These businesses expand our capabilities in selected markets and are designed to operate with commercial and operating models tailored to their respective market opportunities. At the same time, each business is connected to our Reinvention Partners, described above, and benefits from Accenture’s client relationships, industry expertise, relationships across the technology ecosystem, investment capacity and global scale. Our network of businesses represented approximately 6% of our revenue in FY26.
The network currently includes businesses focused on areas such as operational technology security (through our acquisition of Dragos), AI and decision intelligence (through our acquisition of Faculty), capital projects (through the launch of Accenture Construct), data centers (through our majority acquisition of DLB), education (through Accenture LearnVantage), data (through our acquisition of Ookla), health (through our acquisition of the digital health platform Alfahealth), and mid-market solutions (through Avanade and our launch of Accenture Edge). We expect to continue investing in and scaling these businesses and may pursue additional areas where this model provides a competitive advantage.
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Clients
We continue to strengthen our position as the reinvention partner of choice, serving more than 9,000 clients including approximately three quarters of the Fortune Global 100 and 500, and every G7 government. We believe our global footprint and breadth of capabilities mean we can serve more of our clients’ needs for large-scale transformations than any other player in the industry. Our deep and long-standing relationships mean we know our clients and their industries thoroughly. Our clients include large enterprises, emerging large enterprises, public sector entities and mid-market enterprises. We have long-term relationships and have partnered with 85% of our top 200 commercial clients and all of the G7 for 20 or more years, and have 317 Diamond clients, our largest client relationships.
Industry Groups
We believe the depth and breadth of our industry expertise is a key competitive advantage which allows us to bring client-specific industry solutions and services to our clients to accelerate reinvention and value creation. Our industry focus gives us an understanding of industry evolution, business issues and trends, industry operating models, capabilities and processes and new and emerging technologies. The breadth of our industry expertise enables us to create solutions that are informed by cross industry experience. We go to market through the following five industry groups within our geographic markets.
| Communications, Media & Technology | ||
|---|---|---|
| $12.7B or 17% of FY26 Total Revenues | ||
| Percent of Group’s FY26 Revenues | ||
| 38% | 19% | 43% |
| Communications & Media | High Tech | Software & Platforms |
| B2C and B2B communications service providers (both fixed and mobile), MVNO (mobile virtual network operators) and network infrastructure companies inclusive of edge and IOT connectivity infrastructure, cable and satellite communications, broadcasters and TV networks, gaming, print, online and traditional publishing, entertainment, sports, content producers (including studios), content aggregators and streaming live events (sports) and media infrastructure providers, integrated advertising agencies and creative | Semiconductor including silicon design and development, foundries, capital equipment, and manufacturing; enterprise technology, hardware, and associated manufacturing; consumer technology, electronics, batteries, and associated manufacturing; network equipment and device providers and manufacturers; data centers; medical equipment companies and manufacturers | Enterprise and consumer software; frontier model owners; AI compute providers; both subscription and ad-driven consumer platforms spanning ecommerce, social, media, and gaming |
| Financial Services | |
|---|---|
| $14.0B or 19% of FY26 Total Revenues | |
| Percent of Group’s FY26 Revenues | |
| 71% | 29% |
| Banking & Capital Markets | Insurance |
| Retail and commercial banks, wealth and asset managers, payment providers, corporate and investment banks, market infrastructure providers and exchanges, broker/dealers, depositories, private equity firms, central banks, clearing and settlement organizations, mortgage lenders, retirement services providers and other diversified financial enterprises | Property and casualty personal and commercial lines, life and annuities and group benefits insurers, retirement companies, reinsurance firms and insurance brokers |
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| Health & Public Service | |
|---|---|
| $15.2B or 20% of FY26 Total Revenues | |
| Percent of Group’s FY26 Revenues | |
| 32% | 68% |
| Health | Public Service |
| Healthcare providers, such as hospitals, public health systems, policy-making authorities, health insurers (payers) and industry organizations and associations | Human and social services agencies; defense departments and military forces; public safety authorities, including justice departments; educational institutions; revenue and tax agencies; non-profit organizations; cities; transportation agencies; and postal and customs |
Our work with clients in the U.S. federal government is delivered through Accenture Federal Services, a U.S. company and a wholly owned subsidiary of Accenture LLP, and represented approximately 34% of Health & Public Service revenues, 14% of Americas revenues and 7% of total revenues in fiscal 2026. For risks related to our government contracting work, see Item 1A, Risk Factors—“Our work with government clients exposes us to additional risks inherent in the government contracting environment”.
| Products | ||
|---|---|---|
| $22.5B or 30% of FY26 Total Revenues | ||
| Percent of Group’s FY26 Revenues | ||
| 44% | 36% | 20% |
| Consumer Goods, Retail & Travel Services | Industrials | Life Sciences |
| Food and beverage, household goods, personal care, fashion/apparel; supermarkets, mass-merchandise discounters, department, quick serve and convenience stores and specialty retailers; aviation, hospitality and travel services companies, tobacco, agribusiness and consumer health companies | Automotive & mobility, industrial & electrical equipment manufacturers, industrial suppliers, construction, infrastructure, heavy equipment, consumer durables, business services, freight, logistics, aerospace & defense, rail and public transportation companies | Biopharmaceutical, medical technology and distributors |
| Resources | ||
|---|---|---|
| $9.9B or 13% of FY26 Revenues | ||
| Percent of Group’s FY26 Revenues | ||
| 27% | 24% | 49% |
| Chemicals & Natural Resources | Energy | Utilities |
| Mining, petrochemicals, specialty chemicals, polymers and plastics, gases and agricultural chemicals companies, as well as the metals and forest products industries | Oil and gas companies, including upstream, midstream, downstream, oilfield services, clean energy and energy trading companies | Power generators and developers, including nuclear, renewables and other conventional generators; electric and gas transmission and distribution operators, energy and energy service retailers; water, waste and recycling service providers |
People
We had approximately 814,000 people as of August 31, 2026, whose skills and specialization are a significant source of competitive differentiation. We serve clients at any given time in more than 120 countries, with offices and operations in 52 countries and the majority of our people are in India, the Philippines and the U.S.
Our Code of Business Ethics, which applies to all of our people, reinforces our core values and helps drive our culture of compliance, ethical conduct and accountability.
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We were pleased that among our people who participated in the globally recognized Great Place To Work® Trust Index Survey™ in June 2026, 76% agreed that “Taking everything into account, I would say this is a great place to work.” In addition to earning the No. 4 spot on the World’s Best Workplaces™ 2025 list by Great Place To Work®, we are recognized as a Great Place To Work® in 16 countries, representing more than 80% of our people.
To drive reinvention, innovation must be at the forefront, which requires us to attract, develop and inspire top talent. Our focus is to create talent and unlock the potential of our people, to create strong leaders, and to help them achieve their professional and personal aspirations, while continuously evolving to meet new client needs.
During fiscal 2026, we invested approximately $1.0 billion in learning and professional development. With our digital learning platform, we delivered approximately 46 million training hours. We continually invest in strengthening the industry, technology, functional and AI skills of our people. As part of our strategic focus on driving reinvention and growth with AI, our global learning program integrates tools, platforms, and role-based learning, along with partnerships with leading educational institutions and certification programs. Additionally, Accenture’s industry learning framework and technology certification strategy are an important part of our competitive differentiation.
At the end of fiscal 2026, we had nearly 110,000 skilled AI and data practitioners, exceeding our three-year goal to double our AI and data workforce, through a combination of developing our people and hiring specialized talent.
We promoted approximately 124,000 people in fiscal 2026, demonstrating our continued commitment to creating vibrant careers and opportunities for our people.
We balance our supply of skills with changes in client demand. We do this through adjusting levels of new hiring and managing our attrition (both voluntary and involuntary). We believe people are drawn to our strong purpose, values and reputation.
Accenture’s total rewards consist of cash compensation, equity and a wide range of benefits. Our total rewards program is designed to recognize our people’s skills, contributions and career progression. Base salary, bonus and equity are tailored to the market where our people work and live. Certain rewards, like equity and bonuses, are opportunities for our people to share in the overall success of our company. As our people advance in their careers, they have greater opportunities to be rewarded. Accenture’s equitable rewards go beyond financial rewards and include health and well-being programs and practices—including physical, mental, emotional and financial well-being—that care for our people.
Global Reinvention Centers
A key differentiator is our global reinvention capability. We have one of the world’s largest networks of centers with deep capabilities that allow us to help our clients create exceptional business value. Our global approach provides scalable innovation, standardized processes, methods and tools, automation and AI, industry expertise and specialized capabilities, along with cost advantages, foreign language fluency, proximity to clients, and time zone advantages—to deliver high-quality solutions and services. Our global reinvention capability combines deep industry expertise with AI-enabled delivery, intelligent operations and digital engineering to help clients unlock new sources of value. Emphasizing hyper-productivity, quality, security, resilience, speed-to-market and predictability, our global delivery model supports all parts of our business to provide clients with price-competitive solutions and services.
Innovation and Intellectual Property
We are committed to developing leading-edge ideas and leveraging emerging technologies and we see innovation as a source of competitive advantage. We use our investment in R&D—on which we spent $1.0 billion, $0.8 billion and $1.2 billion in fiscal 2026, 2025 and 2024, respectively—to help clients address new realities in the marketplace and to face the future with confidence.
Our innovation experts work with clients across the world to imagine their future, build and co-create innovative business strategies and technology solutions, and then scale those solutions to sustain innovation. We believe our combination of people, platforms, assets and capabilities, including our global network of Innovation Centers, makes Accenture one of the leading strategic innovation partners for our clients.
This is all supported by our innovation approach, which includes Accenture Research, Accenture Ventures and Accenture Labs, our Innovation Centers as well as our Global Reinvention Centers. Our research and thought leadership teams help identify market, technology and industry trends. Accenture Ventures partners with and invests in growth-stage companies that create innovative enterprise technologies. Accenture Labs focuses on developing novel intellectual property (“IP”) as well as incubating and prototyping new concepts through applied research and development projects. Within this, we incubate and apply emerging technology innovations to business architectures, including robotics, quantum, computational biology and advanced AI along with many other disruptive technologies and ideas.
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We harness our unique IP to deliver these innovation services. We have a global portfolio of patents and pending patent applications covering various technology areas, including AI, cloud, cybersecurity, automation, analytics and quantum. We leverage patent, trade secret and copyright laws as well as contractual arrangements and confidentiality procedures to protect the IP in our innovative solutions and services. These include our proprietary platforms, software, reusable knowledge capital, and other innovations. We also have policies to respect the IP rights of third parties, such as our clients, ecosystem partners, vendors and others.
To protect Accenture’s brands, we rely on IP laws and trademark registrations held around the world. Trademarks appearing in this report are the trademarks or registered trademarks of Accenture Global Services Limited, Accenture Global Solutions Limited, or third parties, as applicable.
Competition
Accenture operates in a highly competitive and rapidly changing global marketplace. We compete with a variety of organizations that offer solutions and services competitive with those we offer—but we believe no other company offers the full range of services at scale that Accenture does, which uniquely positions us in a highly competitive market. Our clients typically retain us on a non-exclusive basis.
Our competitors include large multinational IT service providers, including the services arms of large global technology providers; offshore IT service providers in lower-cost locations, particularly in India; accounting firms and consultancies that provide consulting, managed services and other IT solutions and services; solution or service providers that compete with us in a specific geographic market, industry or service area, including advertising agency holding companies, engineering services providers and technology start-ups, AI-native companies and software companies that can scale rapidly to focus on or disrupt certain markets and provide new or alternative products, end-to-end solutions, services, or commercial or delivery models; and in-house IT departments of large corporations that use their own resources rather than engage an outside firm, such as global capability centers (“GCCs”). Our ecosystem partners also offer solutions and services that compete with some of our solutions and services.
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Information About Our Executive Officers
Our executive officers as of October 16, 2026 are as follows:
| Melissa Burgum, 54, became our chief accounting officer in September 2022 and has served as our corporate controller since September 2021. Prior to that, Ms. Burgum served as our assistant corporate controller from December 2016 to September 2021 and as controller for Accenture Federal Services from May 2013 to December 2016. Prior to joining Accenture, Ms. Burgum held controllership roles at two public companies and was previously an auditor and consultant for Arthur Andersen. Ms. Burgum has been with Accenture for 13 years. | |
|---|---|
| Kate Clifford, 50, became our chief leadership and human resources officer in September 2025. From September 2024 to September 2025, Ms. Clifford was our chief human resources officer—the Americas. From June 2022 to September 2024, she served as our chief human resources officer—North America. Prior to that, she served as our North America human resources service delivery lead from December 2018 to June 2022. Ms. Clifford has been with Accenture for 28 years. | |
| Atsushi Egawa, 61, became our co-chief executive officer—Asia Pacific and chief executive officer —Japan in September 2024. Since September 2015, Mr. Egawa has served as our market unit lead in Japan. Prior to September 2015, Mr. Egawa led our Products industry group in Japan. Prior to that role, he led our Consumer Goods business in Japan. He has partnered closely with numerous global clients on their digital transformations and was integral in the opening of Accenture’s Innovation Hub in Tokyo. Mr. Egawa has been with Accenture for 37 years. | |
| Kate Hogan, 50, became our chief operating officer in September 2025. From September 2024 to September 2025, she served as our chief operating officer—the Americas. From September 2023 to September 2024, she served as chief operating officer—North America. Prior to that, Ms. Hogan served as our US West lead from September 2022 to September 2023 and chief operating officer—North America from March 2020 to August 2022. Ms. Hogan has been with Accenture for 28 years. | |
| Mauro Macchi, 61, became our chief executive officer—EMEA in September 2024. From September 2021 to September 2024, Mr. Macchi served as our market unit lead for Italy, Central Europe and Greece. From March 2020 to September 2021, Mr. Macchi served as the Strategy & Consulting lead for Europe. Previously, he served as our Financial Services lead for Europe from November 2019 to March 2020, Financial Services lead for Italy, Central Europe and Greece from October 2017 to October 2019 and global Banking industry lead for Strategy from March 2015 to September 2017. Mr. Macchi has been with Accenture for 36 years. | |
| Angie Park, 54, became our chief financial officer in December 2024. From September 2023 to December 2024, she served as our Business and Commercial Finance lead. From September 2022 to September 2023, she served as our chief financial officer—Technology. Prior to assuming that role, she served as our head of investor relations from December 2016 to September 2022 and finance director—Health & Public Service from April 2014 to December 2016. Ms. Park has been with Accenture for 30 years. |
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| Ryoji Sekido, 59, became our co-chief executive officer—Asia Pacific and chief executive officer—Asia Oceania in September 2024. From April 2023 to September 2024, Mr. Sekido served as our Technology lead for Growth Markets. Prior to March 2023, Mr. Sekido served as the Technology and Cloud First lead for Asia Pacific, Middle East and Africa. In his earlier roles, he led several industry and technology teams and served as the Financial Services client service group lead and the Financial Services technology consulting lead for APAC. Mr. Sekido has been with Accenture for 34 years. | |
|---|---|
| Manish Sharma, 58, became our chief strategy and reinvention services officer in September 2025. Prior to that, Mr. Sharma served as our chief executive officer—the Americas from September 2024 to September 2025, chief executive officer—North America from September 2023 to September 2024 and chief operating officer from March 2022 to September 2023. From March 2020 to March 2022, Mr. Sharma served as our group chief executive—Operations. Prior to that, he held key leadership positions in Operations, including as group chief operating officer and global business process outsourcing delivery lead. Mr. Sharma has been with Accenture for 31 years. | |
| Julie Sweet, 59, became chair of our Board of Directors in September 2021 and has served as our chief executive officer since September 2019. From June 2015 to September 2019, she served as our chief executive officer—North America. From March 2010 to June 2015, she served as our general counsel, secretary and chief compliance officer. Prior to joining Accenture in 2010, Ms. Sweet was a partner for 10 years in the law firm Cravath, Swaine & Moore LLP, which she joined as an associate in 1992. Ms. Sweet has been with Accenture for 16 years and has served as a director since September 2019. | |
| Joel Unruch, 48, became our chief legal and risk officer in September 2026 and has served as our general counsel since September 2019 and corporate secretary since June 2015. Mr. Unruch joined Accenture in 2011 as our assistant general counsel and assistant secretary and also oversaw ventures & acquisitions and alliances & ecosystems practices for our legal group. Prior to joining Accenture, Mr. Unruch was corporate counsel at Amazon.com and previously an associate in the corporate department of the law firm Cravath, Swaine & Moore LLP. Mr. Unruch has been with Accenture for 15 years. | |
| John Walsh, 62, became our chief executive officer—Americas in September 2025. Prior to that, Mr. Walsh served as our chief operating officer from September 2023 to September 2025. From March 2020 to September 2023, Mr. Walsh served as our chief strategic accounts and global sales officer. From November 2019 to March 2020, he served as our group chief executive—Communications, Media & Technology. He served as senior managing director—Communications, Media & Technology in North America, from 2013 to 2019. Mr. Walsh has been with Accenture for 40 years. |