grepcent public filings, reorganized for comparison

POPULAR, INC. (BPOP) FY 2022 MD&A

Verbatim Item 7 Management's Discussion and Analysis from POPULAR, INC.'s 10-K for fiscal year 2022. Filing date: 2023-03-01. Report date: 2022-12-31. Accession: 0001193125-23-056454.

This page reproduces the company's own Item 7 MD&A text from the linked SEC filing. It is filer text, not grepcent analysis, scoring, or investment advice.

Extracted from a substantive MD&A body after the formal Item 7 span was a TOC or reference stub. Confidence: high.

Company profile: BPOP · All MD&A years: index · Previous year: FY 2021 · Next year: FY 2023

results of

operations

and

capital

position.

These

risks

could

cause

our

actual

results

to

differ

materially

from

our

historical

results

or

the

results

contemplated by the forward-looking statements contained in this report.

The risks described in

this report are not the

only risks we face. Additional

risks and uncertainties not currently

known by

us

or

that

we

currently

deem

to

be

immaterial,

or

that

are

generally

applicable

to

all

financial

institutions,

may

also

materially

adversely affect our business, financial condition, liquidity, results of operations or capital position.

ECONOMIC AND MARKET RISKS

Weakness in

the economy,

particularly in

Puerto Rico,

where a

significant portion

of our

business is

concentrated, has

adversely impacted us in the past and may adversely

impact us in the future.

We have been, and will continue to be, impacted by global and local

economic and market conditions, including weakness

in

the

economy,

disruptions

and

volatility

in

the

financial

markets,

inflation,

changing

monetary

and

fiscal

policies,

geopolitical

conflicts, consumer and changes

in business sentiment and

unemployment. A significant portion of

our business is concentrated in

Puerto Rico, which

accounted for approximately 79% of

our assets and 84%

of our deposits

as of December 31,

2022 and 82%

of

our

revenues

for

the

year

ended

December

31,

2022.

As

a

result,

our

financial

condition

and

results

of

operations

are

highly

dependent

on

the

general

trends

of

the

Puerto

Rico

economy

and

other

conditions

affecting

Puerto

Rico

consumers

and

businesses. The

concentration of

our operations

in Puerto

Rico exposes

us to

greater risks

than other

banking companies

with a

wider geographic base.

Puerto Rico

has faced significant

economic and fiscal

challenges in the

past, including a

severe recession that

began in

2007 and

persisted for

over a

decade and

an acute

fiscal crisis

that led

the Puerto

Rico government

to file

for a

form

of federal

bankruptcy protection

in 2017.

Puerto Rico’s

fiscal and

economic challenges

have in

the past

adversely affected

our customers,

resulting

in

higher

delinquencies,

charge-offs

and

increased

losses

for

us.

While

Puerto

Rico’s

economy

has

been

gradually

recovering

and

the

Puerto

Rico

government

has

recently

emerged from

bankruptcy,

Puerto

Rico

still

faces

economic

and

fiscal

challenges and could face additional economic or fiscal challenges in the

future, including as a result of weakness or volatility in

the

global economy

and financial

markets. A

weakening of

the Puerto

Rico economy

or other

adverse economic

conditions affecting

Puerto Rico

consumers and

businesses could

result in

decreased demand

for our

products or

services, deterioration

in the

credit

quality

of

our

customers,

higher delinquencies,

charge-offs

or

increased losses,

all

of

which

could adversely

affect

our

financial

condition and results of operations.

We are also exposed to risks related to the state of the local economies of the other markets in which we do business, such as New

York

and Florida,

and to

the state

of the

global and

U.S. economy

and financial

markets. Global

financial markets

have recently

experienced periods of

extraordinary disruption and volatility,

exacerbated by the

COVID-19 pandemic, the war

in Ukraine, supply-

chain disruptions, high levels of, and rapid increases in, inflation,

and increasing and high interest rates. Inflationary pressures have

increased certain

of our

expenses (including

our personnel

expenses) and

adversely affected

consumer sentiment.

Central bank

responses to inflationary pressures have led to

higher market interest rates and, in turn,

lower activity levels across U.S. and global

financial markets. These circumstances have resulted in, and could continue to

result in, reductions in the value of

our investments.

If

these

conditions

persist

or

worsen,

our

results

of

operations, financial

position

and

liquidity could

be

materially

and

adversely

affected.

Changes

in

interest

rates

and

credit

spreads

can

adversely

impact

our

financial

condition,

including

our

investment

portfolio,

since

a

significant

portion

of

our

business involves

borrowing

and

lending

money,

and

investing in

financial

instruments.

Our business

and financial

performance are

impacted by

market interest

rates and

movements in

those rates.

Since a

high percentage of our assets and liabilities are interest bearing or otherwise sensitive in value to changes in interest rates, changes

in interest rates, in the shape of the yield curve or in spreads between different types of rates, have had and could in the future have

24

a material impact on our results

of operations and the values of our

assets and liabilities, including our investment portfolio.

Interest

rates are

highly sensitive

to many

factors over

which we

have no

control and

which we

may not

be able

to anticipate

adequately,

including general

economic conditions

and the

monetary and

tax policies

of various

governmental bodies,

particularly the

Federal

Reserve Board.

Increasing levels of inflation, driven

by pent-up demand and supply-chain disruptions caused

by the COVID-19 pandemic

and the war in Ukraine, led the Federal Reserve Board to execute a series of sharp benchmark interest rate increases over the past

year.

While the

pace at

which inflation

is increasing

has slowed

down in

recent months,

following a

mid-2022 peak,

the Federal

Reserve Board has signaled

that it may increase

interest rates further to

continue to control and

bring down inflation. If

the interest

rates we

pay on

our deposits and

other borrowings increase

at a

faster rate than

the interest rates

we receive on

loans and

other

investments, our net interest income, and, therefore, our earnings, could be adversely affected. Higher interest rates could also lead

to fewer originations of commercial and residential real

estate loans, loss of deposits, a misalignment in the

pricing of short-term and

long-term

borrowings,

less

liquidity

in

the

financial

markets

and

higher

funding

costs.

Furthermore,

higher

interest

rates

could

negatively affect

the payment

performance on

loans linked

to variable

interest rates

to the

extent borrowers

are unable

to afford

higher

interest

payments, which

could

result

in

higher

delinquencies. Additionally,

inflationary

pressure arising

from

increases in

interest rates may also affect borrowers’ financial condition and their ability to pay their debts when due. All of these outcomes could

adversely affect our earnings, liquidity and capital levels.

The

rapid

rise

in

interest

rates

in

2022

resulted

in

approximately

$2.5

billion

in

unrealized

mark-to-market

losses

on

available-for-sale securities held in our investment securities portfolio. In October 2022, we transferred U.S. Treasury securities with

a fair value of approximately $6.5 billion (par value of

$7.4 billion), and with accumulated unrealized losses of $873 million, from our

available-for-sale portfolio to our held-to-maturity portfolio to reduce the

impact of further increases in interest rates on

accumulated

other comprehensive

income and

tangible capital.

However,

if interest

rates continue

to rise

rapidly or

for a

prolonged period,

we

may accumulate significant additional mark-to-market losses

on other investment securities in

our available-for-sale portfolio, which

may adversely affect our tangible capital and impact our

ability to return capital to our stockholders.

We are

also subject

to risks

related to

the transition

away from

the London

Interbank Offered

Rate (“LIBOR”)

upon the

cessation in

the publication

of the

remaining principal

tenors of

U.S. dollar

LIBOR, which

is scheduled

for June

30, 2023. These

risks were significantly reduced following the enactment by the U.S.

Congress of the Adjustable Interest Rate (LIBOR) Act in the first

quarter

of

2022,

which

provides

a

framework

for

replacing

LIBOR

with

new

benchmark

rates

based

on

the

Secured

Overnight

Financing Rate (“SOFR”)

in loans that

do not have

effective alternate interest

rate provisions. However,

there is no

assurance that

the new SOFR-based benchmarks will be similar to,

or produce the economic equivalent of, LIBOR, and the

transition to these new

benchmark rates could result in operational, systems or

other practical challenges, litigation or

other adverse consequences.

For a discussion of the Corporation’s

interest rate sensitivity, please refer

to the “Risk Management” section of the MD&A

in this Form 10-K.

Fiscal challenges facing the U.S. government could negatively impact financial markets, which in turn could have

an adverse effect on our financial position or

results of operations.

In

January

2023,

the

outstanding

debt

of

the

U.S.

reached

its

statutory

limit

and

the

U.S.

Treasury

Department

commenced taking

extraordinary measures

to

prevent the

U.S. from

defaulting on

its obligations.

If Congress

does not

raise the

debt

ceiling,

the

U.S.

could

default

on

its

obligations,

including

U.S.

Treasury

securities,

which

play

an

integral

role

in

financial

markets. Many

of the

investment securities

held in

our portfolio

are issued

by the

U.S. government

and government

agencies. A

U.S.

government

debt

default,

threatened

debt

default

or

downgrade

of

the

sovereign

credit

ratings

of

the

U.S.

by

credit

rating

agencies

could

have

a

significant

adverse

impact

on

market

volatility

and

illiquidity,

lead

to

further

increases

in

interest

rates,

heighten

operational

risks

relating

to

the

clearance

and

settlement

of

transactions,

and

result

in

a

significant

deterioration

in

economic conditions in

the U.S. and

worldwide. Even if

the U.S. does

not default, continued

uncertainty relating to

the debt ceiling

could

result in

downgrades of

the U.S.

credit

rating, which

could adversely

affect

market conditions,

lead

to

further increases

in

interest rates

and borrowing

costs or

necessitate significant

operational changes

among market

participants if

the liquidity

or fair

value of U.S. Treasury and/or agency securities decreases. Further, the fair value, liquidity and credit ratings of securities issued by,

or other obligations of, agencies of the U.S.

government as well as municipal bonds could be

similarly adversely affected.

BUSINESS RISKS

Negative

changes

in

the

financial

condition

of

our

clients

have

adversely

impacted

us

in

the

past

and

may

adversely

impact us in the future.

25

A significant portion of

our business involves lending money,

which exposes us to

credit risk and

risk of loss if

borrowers

do

not

repay

their

loans,

leases, credit

cards

or

other

credit

obligations.

The

performance of

these

credit

portfolios

significantly

affects our

financial condition

and results

of operations.

We have

in the

past been

adversely affected

by negative

changes in

the

financial condition of our clients due to weakness in

the Puerto Rico and U.S. economy. If the current economic environment were to

deteriorate, more customers may have difficulty in repaying their credit obligations, which may result in higher levels

of credit losses

and reserves for credit losses.

We are exposed to

increased credit risks and credit losses

to the extent our clients are

concentrated by industry segment

or type of client.

Our credit risk and credit

losses can increase to the extent

our loans are concentrated in borrowers engaged in

the same

or similar

activities or

in borrowers

who as

a group

may be

uniquely or

disproportionately affected

by certain

economic or

market

conditions. We have significant

exposure to borrowers in certain

economic sectors, such as residential

and commercial real estate,

hospitality and healthcare. Challenging economic or market conditions that affect

the industries or types of clients to

which we have

significant exposure could result in higher credit

losses and adversely affect our financial condition

and results of operations.

We also

have direct

lending and

investment exposure

to Puerto

Rico government

entities, which

have faced

significant

fiscal challenges.

At December

31, 2022,

our exposure

to the

Puerto Rico

government consisted

of $374

million in

direct lending

exposure to Puerto

Rico municipalities and

$251 million in

loans insured or

securities issued by

Puerto Rico governmental

entities

but for

which the

principal source

of repayment

is non-governmental.

We also

have indirect

lending exposure

to the

Puerto Rico

government in the

form of loans

to private borrowers

who are service

providers, lessors, suppliers

or have other

relationships with

the Puerto Rico government. While the overall fiscal situation

of the Puerto Rico government has improved in recent years,

including

as

result

of

the

government

and

certain

of

its

instrumentalities

having

restructured

their

debt

obligations,

some

Puerto

Rico

government entities, including certain municipalities, still face significant

fiscal challenges. A deterioration in the fiscal situation of

the

Puerto Rico

government and its

instrumentalities, and in

particular in the

fiscal situation

of the

Puerto Rico

municipalities to

which

we have direct lending exposure, could result in

higher credit losses and reserves for credit losses. For

a discussion of risks related

to the Corporation’s credit exposure to the Puerto Rico

and USVI governments, see the Geographic and

Government Risk section in

the MD&A section of this Form 10-K.

Deterioration in the

values of real

properties securing our commercial, mortgage

loan and construction portfolios

have in

the past resulted, and may in the future result,

in increased credit losses and harm our results

of operations.

As of

December 31,

2022, approximately

56% of

our loan

portfolio consisted

of loans

secured by

real estate

collateral

(comprised of 29% in commercial loans, 25% in residential

mortgage loans and 2% in construction loans).

The value of the collateral

securing such loans is dependent upon economic conditions in the area in which the collateral is located. Weakness in the economy

of some of the

markets we serve has in

the past resulted in significant

declines in the value of

the real properties securing our loan

portfolio, leading to increased credit losses. If the value of

the real estate properties securing our loan portfolio declines again in the

future, we may be

required to increase our

provisions for loan losses

and allowance for loan

losses. Any such increase could

have

an adverse effect on

our financial condition and results of

operations. For more information on the credit

quality of our construction,

commercial and mortgage portfolio, see the Credit Risk

section of the MD&A included in this Form

10-K.

We

are

exposed

to

credit

risk

from

mortgage

loans

that

have

been

sold

or

are

being

serviced

subject

to

recourse

arrangements.

Popular

is

generally

at

risk

for

mortgage

loan

defaults

from

the

time

it

funds

a

loan

until

the

time

the

loan

is

sold

or

securitized into a

mortgage

-

backed security.

However, we

have retained part

of the credit

risk on sales

of mortgage loans

through

recourse

arrangements,

and

we

also

service

certain

mortgage

loan

portfolios

with

recourse.

At

December

31,

2022,

we

were

exposed to credit risk with respect to $0.6 billion in residential mortgage loans sold

or serviced subject to credit recourse provisions,

consisting principally of loans associated with the Fannie Mae and

Freddie Mac programs. Pursuant to such recourse provisions,

we

are required to repurchase the loan or reimburse the third-party investor for the incurred loss in the event of a customer default. The

maximum potential amount of future payments that

we would be required to make

under the recourse arrangements in the

event of

nonperformance

by

the

borrowers

is

equivalent

to

the

total

outstanding balance

of

the

residential mortgage

loans

serviced

with

recourse

and

interest,

if

applicable. In

the

event of

nonperformance by

the

borrower,

we

have rights

to

the underlying

collateral

securing the

mortgage loan.

During 2022,

we repurchased

approximately $7

million in

mortgage loans

subject to

credit recourse

provisions. As

of December

31, 2022,

our liability

established

to cover

the estimated

credit loss

exposure related

to loans

sold or

serviced with credit recourse amounted

to $7 million. We may suffer losses on these loans if the proceeds from a foreclosure sale of

26

the property underlying

a defaulted mortgage

loan are less

than the outstanding

principal balance of

the loan plus

any uncollected

interest advanced and the costs of holding and disposing of

the related property.

Defective and repurchased

loans may harm our business and financial

condition.

In

connection

with

the

sale

and

securitization

of

mortgage

loans,

we

are

required

to

make

a

variety

of

customary

representations

and

warranties regarding

Popular

and

the

loans being

sold

or securitized.

Our

obligations with

respect to

these

representations and warranties are generally outstanding for the life

of the loan, and they relate

to, among other things, compliance

with

laws

and

regulations,

underwriting

standards,

the

accuracy

of

information

in

the

loan

documents

and

loan

file

and

the

characteristics

and

enforceability of

the

loan.

A

loan

that

does

not

comply

with

the

secondary

market’s

requirements

may

take

longer to

sell, impact

our ability

to securitize

the loans

or pledge

the loans

as collateral

for borrowings,

or be

unsalable or

salable

only

at

a

significant

discount.

Moreover,

if

any

such

loan

is

sold

before

we

detect

non-compliance,

we

may

be

obligated

to

repurchase the loan and bear any associated loss directly,

or we may be obligated to indemnify the purchaser against any loss.

We

seek to

minimize repurchases and

losses from defective

loans by correcting

flaws, if possible,

and selling or

re-selling such loans.

However,

if

we

were

to

suffer

significant

losses

from

defective

and

repurchased

loans,

our

results

of

operations

and

financial

condition could be materially impacted.

If we are

unable to maintain

or grow our

deposits, we may

be subject to

paying higher funding costs

and our net

interest

income may decrease.

We must maintain adequate liquidity and funding sources

to support our operations, comply with our financial

obligations,

finance our transformation initiative, fund

planned capital distributions and meet

regulatory requirements. We rely

primarily on bank

deposits

as

a

low cost

and stable

source

of

funding

for

our

lending activities

and

the

operation of

our

business.

Therefore,

our

funding costs

are largely

dependent on

our ability

to maintain

and grow

our deposits.

As our

competitors have

raised the

interest

rates they pay on deposits, our

funding costs have increased, as we have

needed to increase the rates we pay

to our depositors to

avoid losing

deposits. We

may also

need to

rely on

more expensive

sources of

funding if

deposits decrease. Rising

interest rates

have

also

led

customers

to

move

their

funds

to

alternative

investments

that

pay

higher

interest

rates.

Furthermore,

we

have

a

significant

amount

of

deposits

from

the

Puerto

Rico

government,

its

instrumentalities

and

municipalities

($15.2

billion,

or

approximately 25% of our

total deposits, as of

December 31, 2022), and

the amount of these

deposits may fluctuate depending on

the financial

condition and

liquidity of

these entities,

as well

as

on our

ability to

maintain these

customer relationships.

If we

are

unable to

maintain or

grow our

deposits for

any

reason, we

may be

subject to

paying higher

funding costs

and

our

net interest

income may decrease.

OPERATIONAL RISKS

We

and our

third-party providers

have been,

and expect

in the

future to

continue to

be, subject

to cyber

attacks, which

could cause substantial harm and have an adverse

effect on our business and results of operations.

Information security risks for large financial institutions such as Popular have increased significantly in recent years in part

because

of

the

proliferation

of

new

technologies,

such

as

Internet

and

mobile

banking

to

conduct

instant

financial

transactions

anywhere globally,

growing geo-political threats,

such as the

ongoing Russian conflict

in Ukraine, and

the increased sophistication

and activities of organized crime, hackers,

terrorists, nation-states, hacktivists and other parties. In

the ordinary course of business,

we rely on

electronic communications and

information systems to

conduct our operations

and to transmit

and store sensitive

data.

We employ

a layered

defensive approach

that employs

people, processes

and technology

to manage

and maintain

cybersecurity

controls through a variety of preventative and detective tools that monitor, block, and provide alerts regarding suspicious activity

and

identify suspected advanced persistent threats. Notwithstanding our defensive measures and the significant resources we devote to

protect the security of our systems, there is no assurance that all of our security measures will be effective at all times, especially as

the threats from cyber-attacks

are continuous and severe. The

risk of a

security breach due to

a cyber attack could

increase in the

future as

we continue

to expand

our mobile

banking and

other internet

based product

offerings, the

use

of the

cloud for

system

development and hosting and internal use of

internet-based products and applications.

We

continue to

detect and

identify attacks

that are

becoming more

sophisticated and

increasing in

volume, as

well as

attackers that

respond rapidly to

changes in

defensive countermeasures. The

most significant cyber-attack

risks that we

may face

are e-fraud, denial-of-service (DDoS), ransomware,

computer intrusion and the

exploitation of software zero-day

vulnerabilities that

might result

in disruption

of services

and in

the exposure

or loss

of customer

or proprietary

data. Loss

from e-fraud

occurs when

cybercriminals compromise

our systems

or the

systems of

our customers

and extract

funds from

customer’s credit

cards or

bank

accounts, including through

brute force, password

spraying and credential

stuffing attacks directed

at gaining unauthorized

access

to

individual

accounts.

Denial-of-service

attacks

intentionally

disrupt

the

ability

of

legitimate

users,

including

customers

and

27

employees,

to

access

networks,

websites

and

online

resources.

Computer

intrusion

attempts

either

direct

or

through

social

engineering, supply chain compromise, email, text or voice messages, including

using brand impersonation (regularly referred to as

phishing, vishing and smishing), might

result in the compromise

of sensitive customer data,

such as account numbers,

credit cards

and social security numbers, and could present

significant reputational, legal and regulatory costs

to Popular if successful.

We are

the target of

phishing, smishing and vishing

attacks targeting both

our customers and

employees through brand,

email, text and

voicemail impersonation, that

have compromised the

email accounts of

certain of our

customers and employees

or

have

resulted

in

our

customers

being

deceived

into

revealing

their

sensitive

information

to

threat

actors.

There

can

be

no

assurances that there will not be further compromises of sensitive customer information in the future. Our customer-facing platforms

are

also

routinely

attacked

by

threat

actors

aiming

to

gain

unauthorized

access

to

our

clients’

accounts.

Popular

has

recently

implemented certain defensive measures in response to

brute force attacks on one

of our platforms which

resulted in certain of our

customers

log-in

credentials

and

information

being

exposed.

As

a

result,

Popular

notified,

as

required

or

otherwise

deemed

appropriate, customers

identified as

affected by

the incident.

We have

to date

not experienced

material losses

in connection

with

these

attacks.

Cyber-security

risks

have

also

been

recently

exacerbated

by

the

discovery

of

zero-day

vulnerabilities

in

widely

distributed

third

party

software,

such

as

the

vulnerability

identified

in

December

2021

in

the

Apache

log4j,

which

could

affect

Popular’s or any of its service provider’s

systems.

The

increased

use

of

remote

access

and

third-party

video

conferencing

solutions

to

enable

work-from-home

arrangements for

employees

and

facilitating the

use

of

digital channels

by

our

customers,

has

increased

our

exposure to

cyber

attacks. In

addition, a

third party

could misappropriate

confidential information

obtained by

intercepting signals

or communications

from mobile devices used by Popular’s customers or employees. Recent events, including the Russian conflict in Ukraine, have also

illustrated

increased geo-political

factors

and the

risks related

to

supply-chain compromises

and

de-stabilizing activities

linked to

nation-state sponsored activity as an increasing trend

to monitor actively.

Risks and exposures related to cyber security

attacks are

expected to

remain high for

the foreseeable future

due to

the rapidly evolving

nature and sophistication

of these

threats, including

the rise in the use of cyber-attacks as geopolitical weapons. Although we are

regularly targeted by unauthorized threat-actor activity,

we have not, to date, experienced any material

losses as a result of any cyber-attacks.

A material compromise or circumvention of the security of our systems could

have serious negative consequences for us,

including

significant

disruption

of

our

operations

and

those

of

our

clients,

customers

and

counterparties,

misappropriation

of

confidential information

of us

or that

of our

clients, customers,

counterparties or

employees, or

damage to

computers or

systems

used

by

us

or

by

our

clients,

customers

and

counterparties,

and

could

result

in

violations

of

applicable

privacy

and

other

laws,

financial loss

to us

or to

our customers,

loss of

confidence in

our security

measures, customer

dissatisfaction, significant litigation

exposure and harm to

our reputation, all of

which could have a

material adverse effect

on us. For example,

if personal, non-public,

confidential

or

proprietary

information

in

our

possession

were

to

be

mishandled,

misused

or

stolen,

we

could

suffer

significant

regulatory consequences, reputational damage

and financial loss.

Such mishandling, misuse

or misappropriation could include,

for

example, if such information

were provided to parties

who are not permitted

to have the

information, either by fault

of our systems,

by our employees

or counterparties, or

where such information

is intercepted or

otherwise inappropriately taken by

our employees

or third parties.

The

extent

of

a

particular

cyber

attack

and

the

steps

that

we

may

need

to

take

to

investigate the

attack

may

not

be

immediately

clear,

and

it

may

take

a

significant

amount

of

time

before

such

an

investigation

can

be

completed.

While

such

an

investigation is ongoing, Popular may not necessarily know the full

extent of the harm caused by the cyber

attack, and that damage

may continue to spread.

These factors may inhibit

our ability to provide

rapid, full and reliable

information about the cyber

attack to

our clients,

customers, counterparties and

regulators, as well

as the public.

Moreover, potential

new regulations may

require us to

disclose information about

a cybersecurity event before

it has been

resolved or fully

investigated. Furthermore, it may

not be clear

how best to contain and remediate the potential harm caused by the cyber attack, and certain errors or actions could be repeated or

compounded before they are discovered and remediated. Cyber attacks could cause interruptions in our operations and result in the

incurrence

of

significant

costs,

including those

related

to

forensic analysis

and

legal counsel,

each of

which may

be

required to

ascertain the extent

of any potential

harm to our

customers, or employees, or

damage to our information

systems and any

legal or

regulatory obligations that

may result therefrom.

Any cyber incidents

could also result

in, among other

things, increased regulatory

scrutiny

and adverse

regulatory or

civil

litigation consequences.

For a

discussion of

the guidance

and rules

that federal

banking

regulators

have

released

or

proposed

regarding

cybersecurity

and

cyber

risk

management

standards,

see

“Regulation

and

Supervision” in

Part

I,

Item

1 —

Business,

included in

the

Form 10-K

for the

year

ended December

31,

2022. Any

or

all

of

the

foregoing factors could further increase the impact

of the incident and thereby the costs and consequences

of a cyber attack.

We also

rely on

third parties

for the

performance of

a significant

portion of

our information

technology functions and

the

28

provision of information security,

technology and business process services. As a result, a

successful compromise or circumvention

of

the security

of

the systems

of these

third-party service

providers could

have serious

negative consequences

for us,

including

misappropriation of

confidential information

of us

or that

of our

clients, customers,

counterparties or

employees, or

other negative

implications identified above with respect to a cyber-attack on our systems, which could have a material adverse effect on us. Cyber

attacks at third-party service

providers are also becoming

increasingly common, and, as

a result, cybersecurity risks

relating to our

vendors have

increased. The most

important of

these third-party service

providers for us

is Evertec, and

certain risks

particular to

Evertec are

discussed under

“Operational Risks

— We

are subject

to additional

risks relating

to the

Evertec Business

Acquisition

Transaction”. During 2021, we

determined that, as a result

of the widely reported breach of

Accellion, Inc.’s File Transfer

Appliance

tool, which

was being

used at

the time

of such

breach by

a U.S.-based

third-party advisory

services vendor

of Popular,

personal

information

of

certain

Popular

customers

was

compromised.

As

a

result,

Popular

notified,

as

required

or

otherwise

deemed

appropriate, customers identified as affected by the incident. Although we are not aware of fraudulent activity

in connection with this

incident,

Popular’s

networks

and

systems

were

not

impacted,

and

our

third-party

service

provider

agreed

to

cover

external

remediation costs associated with the incident. A compromise of the personal information of our

customers maintained by third party

vendors

could

result

in

significant

regulatory

consequences,

reputational

damage

and

financial

loss

to

us.

The

success

of

our

business depends

in part

on the

continuing ability

of these

(and other)

third parties

to perform

these functions

and services

in a

timely

and

satisfactory

manner,

which

performance

could

be

disrupted

or

otherwise

adversely

affected

due

to

failures

or

other

information security

events originating at

the third

parties or at

the third parties’

suppliers or vendors

(so-called “fourth party

risk”).

We

may

not

be

able

to

effectively

directly

monitor

or

mitigate

fourth-party

risk,

in

particular

as

it

relates

to

the

use

of

common

suppliers

or

vendors

by

the

third

parties that

perform

functions

and

services

for

us.

For

a

discussion of

the

risks

related

to

our

dependence

on

third

parties,

including

Evertec,

see

“We

rely

on

other

companies

to

provide

key

components

of

our

business

infrastructure, including certain of our core

financial transaction processing and information technology and

security services, which

exposes us to a number of operational risks that could have a material

adverse effect on us” in the Operational Risks section of Item

1A in this Form 10-K.

As

cyber

threats

continue

to

evolve,

we

expect

to

expend

significant

additional

resources

to

continue

to

modify

or

enhance our

layers of

defense or

to investigate

and remediate

additional information

security vulnerabilities

or incidents.

System

enhancements and

updates also

create risks

associated with

implementing new

systems and

integrating them

with existing

ones,

including risks associated with supply chain compromises

and the software development lifecycle of the

systems used by us and our

service providers. Due

to the complexity

and interconnectedness of information

technology systems, the

process of enhancing

our

layers

of

defense can

itself

create

a

risk

of

systems

disruptions

and

security

issues.

In

addition,

addressing

certain

information

security vulnerabilities, such as

hardware-based vulnerabilities, may affect

the performance of our

information technology systems.

The ability of our

hardware and software providers to deliver

patches and updates to mitigate vulnerabilities

in a timely manner

can

introduce additional risks, particularly when a vulnerability

is being actively exploited by threat

actors. Moreover, our ability

to timely

mitigate

vulnerabilities

and

manage

such

risks,

given

the

rise

in

number

of

required

patches

and

third-party

software,

including

“zero-day

vulnerabilities”,

as

well

as

the

obsolescence

in

some

of

our

hardware

and

software,

may

impact

our

day-to-day

operations, the availability of our systems and

delay the deployment of technology enhancements

and innovation.

If Popular’s operational systems,

or those of

external parties on which

Popular’s businesses depend, are

unable to meet

the requirements of our

businesses and operations or bank

regulatory standards, or if they

fail, have other significant

shortcomings

or are impacted by cyber attacks, Popular could be

materially and adversely affected.

Unforeseen or

catastrophic events,

including

extreme weather

events and

other natural

disasters, man-made

disasters,

acts of violence or

war, or the

emergence of pandemics or epidemics, could

cause a disruption in our

operations or other

consequences that could have a material adverse

effect on our financial condition and results

of operations.

A

significant

portion

of

our

operations

are

located

in

the

Caribbean

and

Florida,

a

region

susceptible

to

hurricanes,

earthquakes and other

similar events. In

2017, Puerto Rico,

USVI and BVI

were severely impacted

by Hurricanes Irma

and María,

which resulted in significant disruption to our operations and adversely affected

our clients in these markets, and in 2022, Hurricane

Fiona impacted the

southwest area of

Puerto Rico,

adversely affecting our

customers in

that region. Other

types of

unforeseen or

catastrophic events, including

pandemics, epidemics, man-made

disasters, or acts

of violence or

war, or

the fear that

such events

could

occur,

could

also

adversely

impact

our

operations

and

financial

results.

For

example,

in

2020,

the

COVID-19

pandemic

severely

impacted

global

health,

financial

markets,

consumer

spending

and

global

economic

conditions,

and

caused

significant

disruption

to

businesses worldwide,

including

our

business

and

those

of

our

customers, service

providers

and

suppliers.

Future

unforeseen

or

catastrophic

events,

including

the

appearance

of

new

strains

of

the

COVID-19

virus,

and

actions

taken

by

governmental

authorities and

other

third

parties in

response to

such

events,

could

again

adversely affect

our

operations, cause

economic

and

market disruption,

adversely

impact the

ability

of

borrowers to

timely

repay their

loans,

or

affect

the value

of

any

29

collateral held by us, any of

which could have a material adverse effect

on our business, financial condition or results

of operations.

The frequency,

severity and

impact of

future unforeseen

or catastrophic

events is

difficult to

predict. While

we maintain

insurance

against

natural

disasters

and

other

unforeseen

events,

including

coverage

for

business

interruption,

the

insurance

may

not

be

sufficient to cover all

of the damage from any such

event, and there is no insurance

against the disruption that a catastrophic event

could produce to the markets that we serve and

the potential negative impact to economic

activity.

Climate change could have a material adverse

impact on our business operations and that

of our clients and customers.

Our business and

the activities and

operations of our

clients and customers

may be disrupted

by global climate

change.

Potential physical risks

from climate change

include the increase

in the

frequency and severity

of weather

events, such as

storms

and

hurricanes,

and

long-term

shifts

in

climate

patterns, such

as

sustained

higher

and

lower

temperatures,

sea

level

rise,

heat

waves and

droughts, among

others. Additionally,

the impact

of climate

change in

the markets

that we

operate and

in other

global

markets may

have the

effect of

increasing the

costs or

reducing the

availability of

insurance needed

for our

business operations.

Climate change may also create transitional risks resulting from a shift to a low-carbon economy.

These transition risks may include

changes in the legal and regulatory landscape, technology, consumer sentiment and preferences, and market demands that seek to

mitigate the

effects

of climate

change. Changes

in the

legal

and regulatory

landscape may

additionally increase

our compliance

costs.

These

climate

driven

changes

could

have

a

material

adverse

impact

on

asset

values

and

on

our

business

and

financial

performance and those of our clients and customers.

We

rely

on

other

companies

to

provide

key

components

of

our

business

infrastructure,

including

certain

of

our

core

financial

transaction

processing

and

information

technology

and

security

services,

which

exposes

us

to

a

number

of

operational risks that could have a material

adverse effect on us.

Third parties provide key components of our business operations, such

as data processing, information security, recording

and monitoring transactions,

online banking interfaces and

services, Internet connections and

network access. The most

important

of these third-party

service providers for

us is Evertec.

Although the Evertec

Business Acquisition Transaction

narrowed the scope

of

services

which

we

are

dependent

on

Evertec to

obtain

and

released

us

from

exclusivity

restrictions

that

limited

our

ability

to

engage other third-party

providers of financial

technology services, we

are still dependent

on Evertec for

the provision of

essential

services

to

our

business,

including

certain

of

our

core

financial

transaction

processing

and

information

technology

and

security

services. As

a

result, we

are

particularly exposed

to

the operational

risks

of Evertec,

including those

relating to

a

breakdown or

failure of Evertec’s systems or internal controls environment. Over the course of

our relationship with Evertec, we have experienced

interruptions

and

delays

in

key

services

provided

by

Evertec,

as

well

as

cyber

breaches,

as

a

result

of

system

breakdowns,

misconfigurations

and

instances

of

application

obsolescence,

which

have

in

certain

cases

led

to

exposure

of

BPPR

customer

information.

For

a

discussion

of

the

Evertec

Business

Acquisition

Transaction,

please

refer

to

the

Year

2022

Significant Events

section of the MD&A.

While we

select third-party vendors

carefully and

have increased our

oversight of these

relationships, we do

not control

the

actions

of

our

vendors.

Any

problems

caused

by

these

vendors,

including

those

resulting

from

disruptions

in

the

services

provided, vulnerabilities in or breaches

of the vendor’s systems, failure of

the vendor to handle

current or higher volumes,

failure of

the vendor

to provide services

for any

reason or

poor performance of

services, or

failure of

the vendor to

notify us of

a reportable

event in a timely manner,

could adversely affect our ability to deliver products and services to

our customers and otherwise conduct

our

business,

result in

potential liability

to

clients

and customers,

result in

the

imposition of

fines,

penalties or

judgments by

our

regulators or

harm to

our reputation,

any of

which could

materially and

adversely affect

us. The

inability of

our third-party

service

providers to timely address

evolving cybersecurity threats may further

exacerbate these risks. Financial or

operational difficulties of

a third-party vendor could also

hurt our operations if those

difficulties interfere with the vendor’s ability to

serve us. Replacing these

third-party vendors, when possible, could also create significant

delay and expense. Accordingly,

the use of third parties

creates an

unavoidable inherent risk to our business operations.

30

The transition to new financial services technology providers, and the replacement of services currently provided

to us by

Evertec, will be lengthy and complex.

Switching from

one vendor

of core

bank processing

and related

technology and

security services

to

one

or more

new

vendors

is

a

complex

process

that

carries

business

and

financial

risks.

The

implementation

cycle

for

such

a

transition

can

be

lengthy and require significant financial and

management resources from us. Such

a transition can also expose us,

and our clients,

to

increased

costs

(including

conversion

costs),

business

disruption,

as

well

as

operational

and

cybersecurity

risks.

Upon

the

transition of all or

a portion of existing services

provided by Evertec to a

new financial services technology provider,

either (i) at the

end of the term of the Second Amended and Restated

Master Services Agreement (the “MSA”) and related

agreements or (ii) earlier

upon the

termination of any

service for

convenience under the

MSA, these transition

risks could result

in an

adverse effect

on our

business, financial condition and results of operations. Although Evertec

has agreed to provide certain transition assistance to

us in

connection with

the termination of

the MSA,

we are

ultimately dependent on

their ability

to provide

those services

in a

responsive

and competent manner. Furthermore, we

may require transition assistance from Evertec beyond the term of

the MSA, delaying and

lengthening any transition process away from Evertec

while increasing related costs.

Under the

MSA, we

are able

to terminate

services for

convenience with

180 days’

prior notice.

We expect

to exercise

during the

term of

the MSA

the right

to terminate

certain services

for convenience

and to

transition such

services to

other service

providers prior to the expiration

of the MSA, subject to

complying with the revenue minimums contemplated in

the MSA and certain

other conditions. In

practice, in order

to switch

to a

new provider for

a particular

service, we will

have to commence

procuring and

working on

a transition

process for

such service

significantly in

advance of

its termination

and, in

any case,

much earlier

than the

automatic renewal notice date or the expiration date of

the MSA, and such process may extend beyond the current

term of the MSA.

Furthermore, if

we

are

unsuccessful or

decide not

to

complete

the transition

after

expending significant

funds

and

management

resources, it could also result in an adverse

effect on our business, financial condition and results of

operations.

We are subject to additional risks relating to the

Evertec Business Acquisition Transaction.

There are numerous additional risks and uncertainties

associated with the Evertec Business Acquisition

Transaction, including:

unforeseen events may materially diminish the expected

benefits of the Evertec Business Acquisition Transaction;

we have devoted, and will continue to, devote significant attention and resources to post closing implementation efforts, which

will involve a significant degree of technological complexity

and reliance on Evertec and other third parties;

we may be

unable to retain the

employees and third-party contractors hired or

engaged by us in connection

with the Evertec

Business Acquisition

Transaction and who are

necessary to operate and integrate the

assets acquired as part of

the Evertec

Business Acquisition

Transaction (the “Acquired Assets”);

we may

be subject

to incremental

operational and

security risks

arising from

the transfer

of the

Acquired Assets

to BPPR,

including those risks arising from, among

other things, the activities required to

execute network segmentation, the possibility

of misconfiguration of access or security services during

the transition period and during the implementation

of new processes

or

security

controls,

the

possibility

of

mismanagement

of

security

services

during

the

transition

phase,

and

the

need

to

develop a robust internal control framework;

the anticipated benefits of the Evertec Business Acquisition

Transaction could be limited if Evertec fails to

deliver to BPPR, in

a timely manner and in a manner that meets BPPR’s requirements, the core

application programming interfaces (“Core APIs”)

that Evertec has committed

to develop in

order for BPPR to

connect future enhancements to the

Acquired Assets to existing

Evertec core applications;

we may be exposed to heightened business risks

as a result of the extension until

2035 of BPPR’s exclusivity with Evertec in

connection with

its merchant

acquiring business, as

well as

the extension

until 2030

of BPPR’s

commitment with respect

to

the ATH Network, in light of the pace of technology changes and competition

in the payments industry; and

Evertec’s strategy and investments after the

closing of the Evertec Business

Acquisition

Transaction may be refocused away

from Popular towards other strategic initiatives.

Any of the foregoing risks and uncertainties could have a

material adverse effect on our earnings, cash flows, financial

condition,

and/or stock price.

31

LEGAL AND REGULATORY RISKS

Our

businesses

are

highly

regulated,

and

the

laws

and

regulations

that

apply

to

us

have

a

significant

impact

on

our

business and operations.

We are

subject to

extensive regulation

under U.S.

federal, state

and Puerto

Rico laws

that govern

almost all

aspects of

our operations and limit the businesses

in which we may be

engaged, including regulation, supervision and examination by federal,

state and foreign banking

authorities. These laws and regulations

have expanded significantly over an

extended period of time

and

are primarily intended

for the protection

of consumers, borrowers and

depositors. Compliance with

these laws and

regulations has

resulted, and will continue to result, in significant

costs.

Additional

laws

and

regulations

may

be

enacted

or

adopted

in

the

future

that

could

significantly

affect

our

powers,

authority

and

operations and

which could

have a

material adverse

effect

on

our

financial condition

and

results

of

operations. In

particular,

we

could

be

adversely

impacted

by

changes

in

laws

and

regulations,

or

changes

in

the

application,

interpretation

or

enforcement of

laws and

regulations, that proscribe

or institute more

stringent restrictions on

certain financial

services activities or

impose new

requirements relating to

the impact of

business activities on

ESG concerns, the

management of

risks associated with

those

concerns

and

the

offering of

products

intended to

achieve ESG-related

objectives. If

we

do not

appropriately comply

with

current or

future laws

or regulations,

we may

be subject

to fines,

penalties or

judgements, or to

material regulatory restrictions

on

our business, which could also materially and adversely

affect our financial condition and results of operations.

Our participation

(or lack

of participation)

in certain

governmental programs,

such as

the Paycheck

Protection Program

(“PPP”) enacted

in response

to the

COVID-19 pandemic,

also exposes

us to

increased legal

and regulatory

risks. We

have also

been and could continue to

be exposed to adverse

action for the violation of

applicable legal requirements or the improper

conduct

of our employees in connection with such loans. For example, on January 24, 2023, Popular Bank consented to the imposition of an

order from

the Federal

Reserve Board

requiring it

to

pay a

$2.3 million

civil money

penalty to

settle certain

findings arising

from

Popular Bank’s approval of six (6) Payment Protection Program loans. We may also have credit risk with respect to PPP loans if the

SBA determines that

there have been

deficiencies in the

way a PPP

loan was originated,

funded, or serviced

by us and

denies its

liability under the guaranty,

reduces the amount of the

guaranty or, if

it has already paid

under the guaranty,

seeks recovery of any

loss related to the deficiency.

We

are from

time to

time subject

to information

requests, investigations

and other

regulatory enforcement

proceedings

from departments

of the

U.S. and

Puerto Rico

governments, including

those that

investigate compliance

with consumer

protection

laws

and

regulations, which

may

expose

us

to

significant penalties

and

collateral consequences,

and

could

result in higher compliance costs or restrictions

on our operations.

We from time-to-time self-report

compliance matters to, or receive

requests for information from, departments of

the U.S.

and Puerto

Rico governments,

including with

respect to

compliance with

consumer protection

laws and

regulations. For

example,

BPPR has

in the

past received

subpoenas and

other requests

for information

from the

departments of

the U.S.

government that

investigate

mortgage-related conduct,

mainly

concerning

real

estate

appraisals

and

residential

and

construction

loans

in

Puerto

Rico. BPPR

has also

self-identified and

reported to

applicable regulators compliance

matters related

to mortgage,

credit reporting

and other consumer lending practices.

Incidents of this nature and investigations or examinations by governmental authorities have resulted in the past, and may

in the

future result, in

judgments, settlements, fines,

enforcement actions, penalties

or other sanctions

adverse to the

Corporation,

which could materially and adversely affect the

Corporation’s business, financial condition or results of operations, or cause

serious

reputational

harm.

In

connection with

the

resolution

of

regulatory proceedings,

enforcement authorities

may

seek

admissions of

wrongdoing

and,

in

some

cases,

criminal

pleas,

which

could

lead

to

increased

exposure

to

private

litigation,

loss

of

clients

or

customers,

and

restrictions

on

offering

certain

products

or

services.

In

addition,

responding

to

information-gathering

requests,

investigations and

other regulatory

proceedings, regardless

of the

ultimate

outcome of

the matter,

could be

time-consuming and

expensive. Further, regulators in the performance of their supervisory and enforcement duties, have significant discretion and power

to

prevent

or

remedy

what

they

deem

to

be

unsafe

and

unsound

practices

or

violations

of

laws

by

banks

and

bank

holding

companies. The exercise of this regulatory discretion

and power could have a negative impact

on Popular.

Complying with economic and trade sanctions programs

and anti-money laundering laws and regulations

can increase our

operational

and

compliance

costs

and

risks.

If

we,

and

our

subsidiaries,

affiliates

or

third-party

service

providers,

are

found to

have failed

to comply

with applicable

economic and

trade sanctions

programs and

anti-money laundering

laws

and

regulations,

we

could

be

exposed

to

fines,

sanctions

and

penalties,

and

other

regulatory

actions,

as

well

as

governmental investigations.

32

As

a

federally

regulated

financial

institution,

we

must

comply

with

regulations

and

economic

and

trade

sanctions

and

embargo

programs

administered by

the

Office

of

Foreign

Assets

Control

(“OFAC”)

of

the

U.S.

Treasury,

as

well

as

anti-money

laundering laws and regulations, including those under

the Bank Secrecy Act.

Economic and trade sanctions regulations and programs administered by OFAC prohibit U.S.-based entities from entering

into or facilitating

unlicensed transactions with, for

the benefit of,

or in some

cases involving the

property and property interests

of,

persons,

governments or

countries

designated by

the

U.S.

government under

one

or

more

sanctions

regimes,

and

also

prohibit

transactions

that

provide

a

benefit

that

is

received in

a

country

designated

under

one

or

more

sanctions

regimes.

We

are

also

subject to

a variety

of reporting

and other

requirements under

the Bank

Secrecy Act,

including the

requirement to

file suspicious

activity and currency

transaction reports, that

are designed to

assist in

the detection

and prevention of

money laundering, terrorist

financing

and

other

criminal

activities.

In

addition,

as

a

financial

institution

we

are

required

to,

among

other

things,

identify

our

customers, adopt formal

and comprehensive anti-money

laundering programs, scrutinize

or altogether prohibit

certain transactions

of special concern, and be prepared to respond to inquiries from U.S.

law enforcement agencies concerning our customers and

their

transactions. Failure

by the

Corporation, its

subsidiaries, affiliates

or

third-party service

providers to

comply with

these

laws

and

regulations

could

have

serious

legal

and

reputational

consequences

for

the

Corporation,

including

the

possibility

of

regulatory

enforcement

or

other

legal

action,

including

significant

civil

and

criminal

penalties.

We

also

incur

higher

costs

and

face

greater

compliance risks in

structuring and operating

our businesses to comply

with these requirements. The

markets in which

we operate

heighten these costs and risks.

We have established risk-based policies and procedures designed to assist us

and our personnel in complying with these

applicable laws and

regulations. With respect

to OFAC

regulations and economic

and trade sanction

programs, these policies

and

procedures employ software to screen transactions for

evidence of sanctioned-country and person’s involvement. Consistent with

a

risk-based approach and the

difficulties in identifying and

where applicable, blocking and rejecting

transactions of our customers

or

our customers’ customers that may involve a sanctioned

person, government or country, there can be no assurance that our policies

and

procedures

will

prevent

us

from

violating

applicable

laws

and

regulations

in

transactions

in

which

we

engage,

and

such

violations could adversely affect our reputation, business,

financial condition and results of operations.

From time

to time

we have

identified and

voluntarily self-disclosed

to OFAC

transactions that

were not

timely identified,

blocked

or

rejected

by

our

policies,

controls

and

procedures

for

screening

transactions

that

might

violate

the

regulations

and

economic and

trade sanctions

programs administered

by OFAC.

For example,

during the

second quarter

of 2022,

BPPR entered

into

a

settlement

agreement

with

OFAC

with

respect

to

certain

transactions

processed

on

behalf

of

two

employees

of

the

Government

of

Venezuela,

in

apparent

violation

of

U.S.

sanctions

against

Venezuela.

Popular

agreed

to

pay

approximately

$256,000 to settle the

apparent violations, which had been

self disclosed to OFAC.

There can be no

assurances that any failure

to

comply with

U.S. sanctions

and embargoes,

or

with anti-money

laundering laws

and

regulations, will

not result

in material

fines,

sanctions or other penalties being imposed on us.

Furthermore, if

the policies,

controls, and

procedures of

one of

the Corporation’s

third-party service

providers, together

with our

third-party oversight

of such

providers, do

not prevent

it from

violating applicable

laws and

regulations in

transactions in

which it engages, such violations could adversely affect its

ability to provide services to us.

We

are

subject

to

regulatory

capital

adequacy

requirements,

and

if

we

fail

to

meet

these

requirements

our

business and financial condition will be adversely

affected.

Under regulatory capital adequacy requirements, and other

regulatory requirements, Popular and our banking subsidiaries

must

meet

requirements

that

include

quantitative

measures

of

assets,

liabilities

and

certain

off-balance

sheet

items,

subject

to

qualitative

judgments

by

regulators

regarding

components,

risk

weightings

and

other

factors.

If

we

fail

to

meet

these

minimum

capital

requirements

and

other

regulatory

requirements,

our

business

and

financial

condition

will

be

materially

and

adversely

affected. If

a financial

holding company

fails to

maintain well-capitalized

status under

the regulatory

framework, or

is deemed

not

well managed

under regulatory

exam procedures, or

if it

experiences certain

regulatory violations, its

status as

a financial

holding

company and its

related eligibility for

a streamlined review

process for acquisition

proposals, and its

ability to offer

certain financial

products, may be

compromised and its

financial condition and

results of operations

could be adversely

affected. The failure

of any

depository

institution

subsidiary

of

a

financial

holding

company

to

maintain

well-capitalized

or

well-managed

status

could

have

similar consequences.

In addition,

the Basel

Committee on

Banking Supervision

published a

set of

standards to

finalize Basel

III in

December

2017. These standards significantly revise the Basel capital framework, which could heighten regulatory capital standards if adopted

in the U.S. The federal bank regulators

have not yet proposed rules to implement these

revisions,

and the impact on us will depend

33

on the way

the revisions are implemented

in the U.S.

See the “Supervision and

Regulation – Capital Adequacy”

discussion in Item

1. Business of this Form 10-K for additional information

related to the Basel III Capital Rules and

Basel III finalization.

Increases in FDIC insurance premiums may

have a material adverse effect on our earnings.

Substantially all the deposits of BPPR and PB are subject to insurance up to applicable limits by the FDIC’s DIF and, as a

result, BPPR and PB are subject to FDIC deposit insurance assessments.

On October 18, 2022, the FDIC finalized a rule that would

increase initial

base deposit insurance

assessment rates by

2 basis

points, beginning with

the first

quarterly assessment period

of

2023.

We

are

generally

unable to

control the

amount

of

premiums that

we

are

required to

pay

for

FDIC

insurance. If

there

are

additional bank or financial institution failures, our level of non-performing assets increases, or our risk profile changes or our capital

position is

impaired, we

may be

required to

pay even

higher FDIC

premiums. Any

future increases

or special

assessments may

materially adversely

affect our

results of

operations. See

the “Supervision

and Regulation—FDIC Insurance”

discussion in

Item 1.

Business of this Form

10-K for additional information related to

the FDIC’s deposit insurance

assessments applicable to BPPR and

PB.

The

resolution

of

pending

litigation

and

regulatory

proceedings,

if

unfavorable,

could

have

material

adverse

financial

effects or cause significant reputational harm to

us, which, in turn, could seriously harm

our business prospects.

We

face

legal

risks

in

our

businesses,

and

the

volume

of

claims

and

amount

of

damages

and

penalties

claimed

in

litigation

and

regulatory

proceedings against

financial

institutions

remains

high.

Substantial

legal

liability

or

significant

regulatory

action

against

us

could

have

material adverse

financial

effects

or cause

significant

reputational harm

to

us,

which

in

turn

could

seriously

harm

our

business

prospects.

For

further

information

relating

to

our

legal

risk,

see

Note

24

-

“Commitments

&

Contingencies”, to the Consolidated Financial Statements in this Form 10-K.

LIQUIDITY RISKS

We are

subject to risks

related to our

own credit rating

and capital levels.

Actions by the

rating agencies or

decreases in

our capital

levels may

have adverse effects

on our

business, including by

raising the cost

of our

obligations or affecting

our ability to borrow.

Actions by the rating agencies

could raise the cost of

our borrowings, since lower rated securities

are usually required by

the market

to pay

higher rates

than obligations

of higher

credit quality.

Our credit

ratings were

reduced substantially in

2009 and,

although one of

the three major rating

agencies upgraded our senior

unsecured rating back to

“investment grade” during 2021,

the

remaining two rating agencies have not

upgraded their current “non-investment grade” rating. The

market for non-investment grade

securities is much smaller and less liquid than for investment grade securities. If we were to attempt to issue preferred stock or

debt

securities into the capital markets, it

is possible that there would not

be sufficient demand to complete

a transaction or that the

cost

could be substantially higher than for more highly

rated securities.

In

addition,

changes

in

our

ratings

and

capital

levels

could

affect

our

relationships

with

some

creditors

and

business

counterparties. For example, having

negative tangible capital may

impact our ability to

access some sources of

wholesale funding.

The Federal Housing Finance Agency

restricts the Federal Home

Loan Bank of New

York

(“FHLBNY”) from lending to members

of

the FHLBNY with negative

tangible capital unless the

member’s primary banking regulator makes a

written request to the

FHLBNY

to

maintain access

to

borrowings. Both

BPPR

and PB

have secured

borrowing facilities

with the

FHLBNY,

and

had

outstanding

exposures of $1.9

billion and $1.4 million

respectively as of December 31,

2022. Losing access to

the FHLBNY borrowing facilities

could adversely impact

liquidity at the

banking subsidiaries. Additionally,

if BPPR or

PB cease to

be well-capitalized, the

FDIA and

regulations

adopted thereunder

would

restrict

their

ability to

accept

brokered

deposits

and

limits

the

rate

of

interest

payable

on

deposits.

Our banking

subsidiaries also have

recourse obligations under

certain agreements with

third parties, including

servicing and

custodial agreements,

that include

ratings covenants.

Upon failure

to

maintain the

required credit

ratings, the

third

parties could

have the

right to

require us

to

engage a

substitute fund

custodian and

increase collateral

levels securing

recourse

obligations. Collateral pledged by

us to secure

recourse obligations approximated $29

million at December

31, 2022. Management

expects

that

we

would

be

able

to

meet

any

additional

collateral

requirements

if

and

when

needed.

The

requirements

to

post

collateral under

certain agreements

or the

loss of

custodian funds,

however,

could reduce

our liquidity

resources and

impact our

results of operations. The termination of those agreements or the

inability to realize servicing income for our businesses could have

an

adverse

effect

on

those

businesses.

Other

counterparties

are

also

sensitive

to

the

risk

of

a

ratings

downgrade

and

the

implications

for

our

businesses,

and

may

be

less

likely

to

engage

in

transactions

with

us,

or

may

only

engage

in

them

at

a

substantially higher cost, if our ratings remain below

investment grade.

34

As a holding company, we depend on dividends and distributions from

our subsidiaries for liquidity.

As a bank holding company,

we depend primarily on dividends from

our banking and other operating subsidiaries

to fund

our cash needs, including to capitalize our subsidiaries. Our banking subsidiaries, BPPR and PB, are limited by law in their ability to

make dividend

payments and other

distributions to

us based

on their earnings,

dividend history,

and capital

position. Based

on its

current financial condition,

PB may

not declare or

pay a

dividend without the

prior approval of

the Federal Reserve

Board and

the

NYSDFS. A

failure by

our banking subsidiaries

to generate

sufficient income

and free

cash flow to

make dividend

payments to

us

may

affect

our

ability to

fund

our cash

needs, which

could have

a negative

impact on

our financial

condition, liquidity,

results

of

operation or capital position. Such failure could also affect

our ability to pay dividends to our stockholders and to

repurchase shares

of our common stock. We have in the past suspended dividend payments

on our common stock and preferred stock during times of

economic uncertainty,

and there

can be

no assurance

that we

will be

able to

continue to

declare dividends to

our stockholders

in

any future periods.

An

impact

on

the

tangible

capital

levels

of

our

operating

subsidiaries,

could

also

limit

the

amount

of

capital

we

may

upstream to the holding company.

Tangible

capital levels have, and may continue to

be, adversely affected by the impact

of rapidly

rising interest rates on investment securities in our available-for-sale portfolio. For a discussion

of risks related to changes in interest

rates,

see

“Changes

in

interest

rates

and

credit

spreads

can

adversely

impact

our

financial

condition,

including

our

investment

portfolio, since a significant portion of our

business involves borrowing and lending money,

and investing in financial instruments”

in

Back to the BPOP company profile or the MD&A index.